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Terms of use

Terms of use

  1. 1."OKUME ONLINE SHOP" is a website operated by Kano Corporation Co., Ltd. (hereinafter referred to as "the Company").
  2. 2.Our company establishes the terms of service for the "OKUME ONLINE SHOP" (hereinafter referred to as the "Terms") as follows.

Chapter 1 General Provisions

Article 1 Scope and changes to these Terms

  1. 1.These Terms set forth the contract details regarding the use of services (hereinafter referred to as the "Services") common to the website "OKUME ONLINE SHOP" operated by our company.
  2. 2.These Terms shall apply to all users of this Service (as defined in Article 3).
  3. 3.The Company may change all or part of these Terms of Use as appropriate, without obtaining prior consent from Users, by notifying or notifying Users that the Terms of Use will be amended, the content of the changed Terms of Use, and the effective date thereof, through an appropriate method such as posting on the site or email.
  4. 4.If all or part of these Terms are changed, the changed Terms shall apply to the use of the Service, and the User shall comply only with the changed Terms.
  5. 5.If the User does not agree with the contents of the revised Terms of Use, the User may terminate the use of the Service or withdraw from membership (as defined in Article 4) after being notified of the revised Terms of Use and before the change takes effect.

Article 2 Use of this service

Users shall use this Service in accordance with laws, regulations, regulations, notices, these Terms of Use, and the personal information protection policy, privacy policy, shopping guide, etc. separately established by the Company.

Chapter 2 Users

Article 3 User

In these Terms, "Users" collectively refers to those who understand and approve all of the contents of these Terms and search for, view, or use content such as images, text, designs, logos, videos, programs, ideas, information, etc. (hereinafter collectively referred to as "Contents") provided by the Company through this Service.

Chapter 3 Membership

Article 4 Membership

In this agreement, "member" refers to a person who has understood and approved all of the contents of this agreement, applied for membership registration according to the procedures prescribed by the company, and has been approved by the company.

Article 5 Membership Registration

  1. 1.Those who wish to register as members shall apply for membership registration from the member registration page of this service by setting and inputting their name (furigana), gender, date of birth, email address, ID and password, postal code, address, telephone number, etc., according to the method separately specified by the Company.
  2. 2.If the Company approves the application pursuant to Paragraph 1, it will send a registration confirmation email, and upon receipt of the email, the person who made the application will be registered as a member.
  3. 3.The Company shall not approve the registration of a person wishing to register as a member if any of the following items apply.
    1. (1)If it is discovered that the company has been subject to disciplinary action such as cancellation of membership registration due to violation of the terms (including, but not limited to, these terms) related to any service provided by the Company in the past;
    2. (2)If it is found that the application content contains false information
    3. (3)If it is discovered that there has been a delay in payment obligations such as fees, non-receipt of products, etc. for a long period of time, refusal of returns or exchanges, or other non-performance of obligations with respect to any service provided by the Company in the past without justifiable reason.
    4. (4)If it is found that the person has engaged in any of the acts set forth in Article 16 (Prohibited Matters) of these Terms of Use in the past.
    5. (5)If the Company reasonably determines that approving the registration is inappropriate for the operation and management of this service.
  4. 4.Even if membership registration has been completed, if a member falls under any of the items in the preceding paragraph, the Company may, without prior notice, suspend the use of the Service, cancel membership registration, or take other measures that the Company deems appropriate.

Article 6 Change of registered contents

  1. 1.If there is a change in all or part of the information registered with the Company, the member shall promptly change the registered details using a method separately specified by the Company.
  2. 2.If the Company approves the application pursuant to Paragraph 1, it will send a registration confirmation email, and upon receipt of the email, the person who made the application will be registered as a member.
  3. 3.The Company shall not be held responsible for any damage caused by the User's failure to register changes appropriately.

Article 7 Withdrawal Procedures

  1. 1.Members may withdraw from membership by following the procedures prescribed by the Company. Members shall lose their membership status when the Company receives a withdrawal request from the member.
  2. 2.If a member falls under any of the items of Article 5, Paragraph 3, the Company may suspend the use of the Service, cancel membership registration, or take other measures deemed appropriate by the Company without prior notice to the member.

Article 8 ID and password management

  1. 1.Members shall be responsible for strictly managing and storing the user ID and password they set themselves during membership registration, etc.
  2. 2.Members shall not transfer, buy, sell, inherit, lend, disclose or divulge user IDs and passwords to third parties, except with the prior consent of the Company.
  3. 3.If a member discovers that their user ID or password is being used illegally by a third party, they shall immediately contact the company.
  4. 4.Members shall be responsible for any damage caused by insufficient management of user IDs or passwords, errors or omissions in use, unauthorized use by third parties, etc., and the Company shall not bear any responsibility for such damages.

Article 9 Use of personal information

The personal information of users that the Company obtains in connection with the use of this service will be handled in accordance with the "Privacy Policy" separately established by the Company.

Chapter 4 Purchasing products

Article 10 Purchase of products

  1. 1.Members can use this service to purchase products or services (hereinafter referred to as "products, etc.") from our company.
  2. 2.Users cannot purchase products etc. from our company using this service. Membership registration is required.
  3. 3.If a member wishes to purchase a product, etc., the member shall apply for the purchase or use of the product, etc. in accordance with the method specified separately by the Company.
  4. 4.When the member confirms the delivery address, order details, etc. entered and registered in connection with the application described in the preceding paragraph, and clicks the button to place the order, and the user receives an email from the Company confirming the order details, a sales contract regarding the product, etc. will be established between the member and the Company.
  5. 5.Notwithstanding the provisions of the preceding paragraph, if there is any fraudulent or inappropriate act regarding the use of this service, our company may cancel or terminate the sales contract or take other appropriate measures.
  6. 6.Delivery of products using this service is limited to within Japan.

Article 11 Payment method

  1. 1.The payment amount for the product, etc. is the total of the purchase price of the product, etc. including consumption tax, shipping fee, and related handling fees.
  2. 2.Payment for products purchased through this service shall be limited to credit cards, electronic payment services (hereinafter referred to as "credits, etc."), or payment methods separately approved by the Company.
  3. 3.If payment is made by credit card, etc., the user shall comply with the terms and conditions of a separate agreement with the credit card company. In addition, in the event that any dispute arises between the user and the credit card company, etc. in connection with the use of credit, etc., the user and the credit card company, etc. shall be responsible for resolving the dispute.

Article 12 Return and exchange of products

  1. 1.Returns or exchanges of products will only be accepted in the case of damage during shipping, defective products, incorrect products, incorrect quantities of products, incorrect delivery, or other reasons attributable to our company. Returns or exchanges cannot be made for any other reason. In addition, if the user wishes to return or exchange a product, the user must notify the company within 8 days from the date of receipt of the product (including the day), and such notification must reach the company within the same period. In addition, it may not be possible to exchange an item for a similar item due to a product being out of stock.
  2. 2.When applying for returns or exchanges as set forth in the preceding paragraph, users shall apply in accordance with the procedures separately determined by the Company. Please note that our company will bear the costs required for returns and exchanges.

Article 13 Disclaimer regarding products, etc.

  1. 1.The Company shall not bear any guarantees or liability for the quality, materials, functions, performance, compatibility with other products, or other defects of the Service or the products sold through the Service, or any damages, losses, disadvantages, etc. caused by these, except in the case of reasons attributable to the Company.
  2. 2.The Company shall be deemed to have fulfilled its obligation to deliver the Product, etc. by completing the delivery of the Product, etc. to the delivery address specified at the time of product purchase, and in the event of an unknown delivery address or a user's absence for a long period of time, the Company shall contact the contact information registered by the User, and shall not be responsible for any troubles arising from this.

Chapter 5 Notes on using this service

Article 14 Disclaimer

  1. 1.If the Service provides links to other websites or resources, or links to the Service from third-party websites or resources, the Company shall not be responsible for the content, use, or results thereof (including, but not limited to, legality, validity, accuracy, reliability, safety, currency, and completeness) of such linked sites. Furthermore, if the Company reasonably determines that the content of a linked website or resource is illegal or inappropriate for the management and operation of this service, the Company may delete the linked website or resource without any notification to the user.
  2. 2.With regard to transactions with advertisers (including, but not limited to, participation in promotions such as sweepstakes) that are conducting advertisements (including, but not limited to, sweepstakes advertisements) or promotions in this service, users shall conduct transactions with such advertisers at their own discretion and responsibility, and the Company shall not be responsible for such transactions. Regarding transactions with such advertisers, the Company does not guarantee the contents and conditions of transactions, such as payment of products, etc., determination of contract terms, guarantees, collateral liability, presence or absence of licenses, etc., and the Company shall not be responsible for any damages incurred by users due to advertisements posted in this service or transactions conducted via promotions.
  3. 3.In the following cases, even if the Service is temporarily suspended, discontinued, or changed, the Company shall not be liable for any damage, loss, disadvantage, etc. incurred directly or indirectly by the User.
    1. (1)In the event of a natural disaster such as fire, earthquake, flood, lightning, heavy snow, etc.
    2. (2)In the event of social unrest such as war, civil war, terrorism, riot, or disturbance;
    3. (3)If we are unable to receive appropriate services from the telephone company, transportation company, provider, etc. with which we have a contract.
    4. (4)In the event that an event occurs that our company is technically unable to respond to.
  4. 4.The Company shall fulfill its obligations in accordance with the registered contents of the User, and shall not be held responsible even if there is an error in the registered contents.
  5. 5.In the event that a user causes any damage to another user or a third party through the use of this service, the user will resolve the issue at his or her own responsibility and expense, and the company will not be subject to any damage, loss, disadvantage, etc., unless the cause is due to intentional or gross negligence on the part of the company.

Article 15 Prohibited matters

Users shall not engage in any of the following acts. In the event that damage is caused to the Company or a third party due to a violation of this, the user shall be responsible for compensating for the damage.

  1. 1.Acts that cause inconvenience, disadvantage, or damage to other users, third parties other than other users, or our company, or acts that are likely to cause such trouble.
  2. 2.Acts that infringe on intellectual property rights such as copyrights, portrait rights, moral rights, privacy rights, publicity rights, and other rights of other users, third parties other than other users, or our company, or acts that may be likely to do so.
  3. 3.Acts of using this service for commercial purposes
  4. 4.Acts that violate public order and morals and other acts that violate laws or regulations, or acts that may be likely to do so.
  5. 5.Act of registering information containing false or misleading content
  6. 6.Acts where the user uses content obtained through this service outside the scope of personal use.
  7. 7.Copying, selling, publishing, distributing, publishing, or similar acts the contents obtained through this service by yourself, other users, or other third parties.
  8. 8.Acts of collecting, accumulating or storing personal information of other users
  9. 9.Acts of uploading to the Service, or transmitting by email or other means, computer viruses, computer code, files, programs, or other content designed to interfere with, destroy, or limit the functionality of computer software, hardware, or telecommunications equipment;
  10. 10.Other acts that our company reasonably deems inappropriate, such as damaging or destroying our credibility.

Article 16 Intellectual property rights

  1. 1.All intellectual property rights for content provided through this service shall belong exclusively to the Company.
  2. 2.Regardless of the purpose, if any act prohibited by domestic or foreign copyright laws and other laws and regulations, such as unauthorized copying, reprinting, or other unauthorized secondary use of our content, is discovered, we will immediately take legal action.
  3. 3.If any dispute arises with a third party in violation of the provisions of this article, the User shall resolve such dispute at its own responsibility and expense, and shall not cause any damage, loss, or disadvantage to the Company.

Chapter 6 Service Operation

Article 17 Information management

  1. 1.Our company collects the following information regarding users' access history in order to investigate users' access history and usage status, or to improve services to users.
    1. (1)Information regarding the IP address or device identification number of the mobile device used when the user accesses the server of this service
    2. (2)User access information obtained by our company through cookie technology (a technology that temporarily writes data to the user's computer through a web browser and records and saves the date and time of the user's last visit to the site, the number of visits to the site, etc.)
  2. 2.Users acknowledge in advance that if they set their web browser to reject cookies, their use of this service may be restricted.

Article 18 Maintenance of this service

In order to maintain the operational status of this service, the Company may temporarily suspend or cancel all or part of the provision of this service without prior notice to the user in any of the following cases, and the Company shall not be responsible for any damage, loss, disadvantage, etc. suffered directly or indirectly by the user in such case.

  1. 1.In the case of regular maintenance and emergency maintenance of the computer system (hereinafter referred to as the "System") for providing this service.
  2. 2.If the system becomes difficult to operate due to natural disasters such as fire, earthquake, flood, lightning, heavy snow, etc.
  3. 3.If it becomes difficult to operate the system due to social unrest such as war, civil war, terrorism, riot, or disturbance;
  4. 4.If system operation becomes difficult due to system failure, unauthorized access from a third party, computer virus infection, etc.
  5. 5.When requested by an administrative agency or judicial agency based on reasonable grounds.
  6. 6.In other cases where the Company determines that it is necessary to suspend or discontinue the system due to unavoidable circumstances.

Article 19 Others

  1. 1.In the event that a problem arises regarding the use of this service that cannot be resolved through these Terms or the Company's guidance and response, the Company and the user shall discuss the matter in good faith and resolve it.
  2. 2.In the event that a lawsuit arises regarding the use of this service, the Tokyo District Court shall be the agreed jurisdictional court of first instance.

Supplementary Provisions: These Terms will apply to all users from April 1, 2022.

All inquiries regarding these Terms and the Service are listed below.

OKUME ONLINE SHOP
Contact: info@kano-corp.tokyo
Reception hours: Weekdays 9:00-17:00 (excluding Saturdays, Sundays, holidays, consecutive holidays such as Golden Week and New Year's holidays)
*Email replies will be made during business hours.

Please be sure to read the Terms of Use and, if you are satisfied with the information entered above, press the "Agree to the Terms of Use and proceed to the confirmation page" button.